Contact information

Legal Information for International Customers

In accordance with international and EU e-commerce regulations, we provide the following information:

Seller: altbison
Representative: SANGSANG(altbison) CEO Sujin Kim
Business Address: [61992] 2F, 25, Ssangchon-ro, Seo-gu, Gwangju, Republic of Korea
Business Registration Number (Trade Number): 552-73-00499
VAT Number: Not applicable (Products are shipped from Korea; seller is not VAT-registered in the EU)
Email: kr.sangsang@gmail.com
Phone: +82-70-8670-1239

Note: altbison is a handmade leather goods brand owned and operated by SANGSANG.

We are committed to ensuring transparency and compliance with cross-border consumer protection laws. Please contact us at the information above for any inquiries or order issues.

Legal Notice

By using this website and placing an order, you acknowledge that:

- You have read and understood our terms and conditions.
- You understand that products may be either made-to-order or pre-produced.
- Shipping times may vary depending on product type and production time.
- You are responsible for ensuring that your contact and shipping information is accurate.
- In case of incorrect information or failed contact attempts, we will store your order for up to 6 months. If we are unable to reach you during this time, your order may be deleted for data protection purposes.
- Production and shipping begin after payment is confirmed.

Right of Withdrawal (EU Customers Only)

Most of our products are made-to-order based on the customer’s request.
As such, these products are excluded from the EU 14-day withdrawal right unless the product is defective.
By placing an order, you acknowledge and agree to this policy.

Customer Reviews

All customer reviews shown on our website are either verified through actual purchases or clearly marked as unverified opinions.